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Billing

AI Credits

Understand how AI credits work and track your usage.

What are AI credits?

Credits are the currency that powers Aggrandize's AI features. They're consumed whenever you use AI-powered capabilities like:

  • Asking the AI assistant to research a lead or draft an email
  • Running automated contact classification
  • AI-powered name, company, and title extraction
  • Any other AI-assisted operation

Pricing

AI credits cost $0.01 per credit. Usage is tracked in real time and appears on your monthly invoice.

Welcome credits

New subscribers receive $100 in welcome credits when they first subscribe. These are applied to your account immediately after checkout, so you can start using AI features right away.

Checking your balance

Your current credit balance is displayed in Settings > Billing. The balance updates in real time as you use AI features throughout the day.

Auto-reload

Keep your credits topped up automatically so AI features never pause unexpectedly.

Setting up auto-reload

  1. Go to Settings > Billing
  2. Find the Auto-Reload section
  3. Toggle it on
  4. Choose your trigger threshold — when your balance drops below this amount, a reload is triggered
    • Options: $10, $20, or $50 (default: $20)
  5. Choose your reload amount — how much to add each time
    • Options: $50, $100, $200, or $500 (default: $100)

When your balance drops below the threshold, your card on file is charged automatically and credits are added immediately.

What happens when credits run out?

If your credit balance reaches $0, all AI features pause immediately. You'll see a banner in the app letting you know.

To resume:

  • If auto-reload is enabled, credits are added automatically when the threshold triggers
  • If auto-reload is off, go to Settings > Billing to manually add credits

Usage on your invoice

Credit usage is aggregated and included on your monthly Stripe invoice alongside your plan and seat charges. You can view a detailed breakdown by opening your invoice in the Stripe Customer Portal.

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