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Billing

AI Credits

Understand how AI credits work and track your usage.

What are AI credits?

Credits are the currency that powers Aggrandize's AI features. They're consumed whenever you use AI-powered capabilities like:

  • Asking the AI assistant to research a lead or draft an email
  • Running automated contact classification
  • AI-powered name, company, and title extraction
  • Any other AI-assisted operation

Pricing

AI credits cost $0.01 per credit. Usage is tracked in real time and appears on your monthly invoice.

Welcome credits

New subscribers receive $100 in welcome credits when they first subscribe. These are applied to your account immediately after checkout, so you can start using AI features right away.

Checking your balance

Your current credit balance is displayed in Settings → Billing. The balance updates in real time as you use AI features throughout the day.

Credit Balance card — shows remaining balance in real time
crm.aggrandizelabs.com/settings/billing

Billing

Manage your subscription and usage

Professional Plan

$2,500/mo base

active

Renews Jun 11, 2026

Manage Subscription
Upgrade to Advanced

Credit Balance

$87.45 remaining

Credits are deducted as you use AI features. Usage also appears on your Stripe invoice with credits applied.

Auto-Reload

$20
$100

Your card on file will be charged automatically when your balance drops below the threshold.

Invoices

View and download invoices in Stripe Portal

View Invoices

Auto-reload

Keep your credits topped up automatically so AI features never pause unexpectedly. Auto-reload lives in its own card directly below Credit Balance.

Auto-Reload card — threshold and reload-amount controls
crm.aggrandizelabs.com/settings/billing

Billing

Manage your subscription and usage

Professional Plan

$2,500/mo base

active

Renews Jun 11, 2026

Manage Subscription
Upgrade to Advanced

Credit Balance

$87.45 remaining

Credits are deducted as you use AI features. Usage also appears on your Stripe invoice with credits applied.

Auto-Reload

$20
$100

Your card on file will be charged automatically when your balance drops below the threshold.

Invoices

View and download invoices in Stripe Portal

View Invoices

Setting up auto-reload

  1. Go to Settings → Billing
  2. Find the Auto-Reload card
  3. Toggle Automatically reload credits when balance is low on
  4. Choose your trigger threshold — when your balance drops below this amount, a reload is triggered
    • Options: $10, $20, or $50 (default: $20)
  5. Choose your reload amount — how much to add each time
    • Options: $50, $100, $200, or $500 (default: $100)
  6. Click Save

When your balance drops below the threshold, your card on file is charged automatically and credits are added immediately. You'll see a low-balance banner on the Credit Balance card letting you know a reload is on the way:

Balance low — auto-reload primed to add $100 imminently
crm.aggrandizelabs.com/settings/billing

Billing

Manage your subscription and usage

Professional Plan

$2,500/mo base

active

Renews Jun 11, 2026

Manage Subscription
Upgrade to Advanced

Credit Balance

$17.50 remaining

Balance low — auto-reload will add $100 soon.

Credits are deducted as you use AI features. Usage also appears on your Stripe invoice with credits applied.

Auto-Reload

$20
$100

Your card on file will be charged automatically when your balance drops below the threshold.

Invoices

View and download invoices in Stripe Portal

View Invoices

What happens when credits run out?

If your credit balance reaches $0, all AI features pause immediately. You'll see a red banner in the app letting you know:

Balance exhausted — AI features paused until credits are added
crm.aggrandizelabs.com/settings/billing

Billing

Manage your subscription and usage

Professional Plan

$2,500/mo base

active

Renews Jun 11, 2026

Manage Subscription
Upgrade to Advanced

Credit Balance

$0.00 remaining

Balance exhausted. AI features are paused until credits are added.

Credits are deducted as you use AI features. Usage also appears on your Stripe invoice with credits applied.

Auto-Reload

Invoices

View and download invoices in Stripe Portal

View Invoices

To resume:

  • If auto-reload is enabled, credits are added automatically as soon as the next charge clears
  • If auto-reload is off, turn it on or open the Stripe Customer Portal from Settings → Billing to make a one-time payment

Usage on your invoice

Credit usage is aggregated and included on your monthly Stripe invoice alongside your plan and seat charges. You can view a detailed breakdown by opening your invoice in the Stripe Customer Portal — see Billing Portal for how to get there.

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